Terms and Conditions

1. Room Booking & Reservation

• All bookings made through our Website are subject to room availability.
• A booking is considered confirmed only after successful payment and receipt of confirmation email/SMS.
• Guests must provide accurate personal details during booking.

2. Check-In & Check-Out

• Standard check-in and check-out timings will be mentioned on the Website.
• Early check-in or late check-out is subject to room availability and may incur extra charges.
• Valid government-issued ID proof is mandatory during check-in.

3. Pricing & Payments

• All room rates displayed on the Website are inclusive or exclusive of taxes (as applicable).
• Prices may vary based on season, room category, and availability.
• Full or partial payment may be required to confirm the booking.

4. Guest Responsibilities

Guests must:

• Maintain cleanliness and order in the room.
• Avoid causing damage to hotel property.
• Follow all hotel rules, safety regulations, and property policies.

Note: Any damage caused by guests may result in an additional charge.

5. Prohibited Activities

Guests must not:

• Use rooms for illegal activities.
• Disturb other guests or indulge in unsafe behaviour.
• Bring restricted items such as weapons, harmful chemicals, or other dangerous materials.

6. Hotel Rights

The hotel reserves the right to:

• Cancel or refuse a booking for valid reasons.
• Charge additional fees for damages or rule violations.
• Modify room rates, amenities, or policies at any time.

7. Liability

• The hotel is not responsible for loss of valuables left unattended in rooms, unless kept in designated safety lockers.
• We are not liable for any service interruptions due to technical issues, maintenance, or external circumstances beyond our control.

8. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the Website after changes are posted indicates acceptance of the updated terms. We recommend reviewing this page periodically.